MegaTicket Helpdesk Pro 1.4
Paid Version
Publisher Description
MegaTicket provides an interface to OTRS helpdesk solution (see otrs.org). It supports following features: * Dashboard * Notifications of new assigned tickets * OTRS views: queue, status, escalation, locked, watched, responsible * All essential ticket operations: displaying, creating, responding, leaving note, moving and closing.REQUIREMENTSThe app requires OTRS server with iPhoneHandle package installed. It has been tested with OTRS 3 / iPhoneHandle 1.0.1, but probably will work with other versions too. Please see http://www.otrs.org and http://ftp.otrs.org/pub/otrs/packages/ for details.The app supports SSL, however it requires server certificate to be signed by a certificate authority, whether it is commercial or private. In the latter case CA certificate have to be installed on the device. Self-signed SSL certificates are unsupported as they are not able to provide secure connection due to inability to check identity of server. Plain HTTP connection may be used as a workaround in this case. Please read https://gist.github.com/1552664 for technical details.TO DOCertain features are planned to be added to the app in following months: * support of multiple accounts; * search in queries and views; * improved interface for tablet devices.
About MegaTicket Helpdesk Pro
MegaTicket Helpdesk Pro is a paid app for Android published in the Other list of apps, part of Communications.
The company that develops MegaTicket Helpdesk Pro is Pavel Titov. The latest version released by its developer is 1.4. This app was rated by 1 users of our site and has an average rating of 3.0.
To install MegaTicket Helpdesk Pro on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2012-01-05 and was downloaded 54 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the MegaTicket Helpdesk Pro as malware as malware if the download link to com.ptitov.megaticketpro is broken.
How to install MegaTicket Helpdesk Pro on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the MegaTicket Helpdesk Pro is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by MegaTicket Helpdesk Pro will be shown. Click on Accept to continue the process.
- MegaTicket Helpdesk Pro will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
